Blog Archives

We are pleased to advise that the Team Leader position for the Client Management Team has been filled with Alison Horner, who was previously working in the team as a Client Liaison Adviser. Alison has been doing a fantastic job in her previous role as Client Liaison Officer and will carry on that great work leading the team. (more…)

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At Mosaic Support Services we strongly value the opinions of our families and see them as key players in the support and care of the clients we support. In an effort to understand the thoughts and perceptions of our Mosaic families, we are inviting families to complete our annual family survey.

We want all families to have the opportunity to comfortably and honestly share their thoughts with us in a confidential manner. As a service provider, we are committed to providing the highest quality support services and your feedback can assist us to continue to do this.

We hope that by encouraging families to participate in this survey it will help highlight issues across program areas that need to be addressed as well as provide an opportunity to celebrate our achievements.

The results of the family satisfaction survey are important for us to gain an understanding of the experiences families have when dealing with Mosaic and to provide us with an opportunity to make positive changes to our policies, communication, processes and service culture. The survey results will be collated and reviewed by the Customer Management team with each Service Manager early in the New Year and we will share any changes that are made as a result of the survey responses so that families can see the value in their feedback.

Our preferred method is online, however, if families have trouble accessing the web link or would prefer a hard copy, printed versions are available from the Mosaic office.

The survey will close on Friday 16th December  2016.

We hope that all Mosaic families take the time to participate in the survey as we value their opinion and can not improve without their feedback.

 

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On April 12th 2016 the newly developed Customer Management Team hosted their first Family Forum for the year at the venue space at the Hopkin Street Centre.  (more…)

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Wednesday 18 February – Media Release

Greater choice, expanded services and new programs are promised to those living with a disability by the merger, announced today, between two of southern Tasmania’s most respected disability organisations. (more…)

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Ron Franks, STAR Tasmania’s Vice Chairman, recently spoke on 936 ABC radio answering their question on “Can you picture what disability gives?”
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Ticket to Work joins National Disability Services

National Disability Services (NDS) is proud to announce that we have partnered with Ticket to Work, a national program which supports young people with disability to successfully transition from school to work.

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A unique event was held in Hobart on Friday to mark the commencement of National Families Week

National Families Week commenced on Friday 15th May, and one of the more unique events was held in Hobart, where a team of photographers volunteered their skills to take family portraits of families and family members with a disability.

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Thank you to all of the staff that attending the first Whole of STAR Meeting for 2015 held on the 18th March.  Thank you to Jess Biers for being the Master of Ceremonies for the event. Jess presented a slide show on behalf of  the Claremont house that shared with us all the fun activities and achievements that the clients and staff participate in.  Well done Jess you did an amazing job and the presentation was very inspiring.

 

The next Whole of STAR Meeting is on the 10th of June. Respite will be presenting “All about Respite”!!!. This is the last meeting before the 1st July when we join with Cosmos as a shared entity.  We hope to see you all there for the next meeting.

 

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YoungCare Grant DL

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Respite Dl22

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Looking for Mosaic Community Care Inc. from Western Australia? Click here. Mosaic Support Services Tasmania is a separate organisation and is not affiliated or associated with Mosaic Community Care Inc. in Western Australia.