Mosaic Family Survey


At Mosaic Support Services we strongly value the opinions of our families and see them as key players in the support and care of the clients we support. In an effort to understand the thoughts and perceptions of our Mosaic families, we are inviting families to complete our annual family survey.

We want all families to have the opportunity to comfortably and honestly share their thoughts with us in a confidential manner. As a service provider, we are committed to providing the highest quality support services and your feedback can assist us to continue to do this.

We hope that by encouraging families to participate in this survey it will help highlight issues across program areas that need to be addressed as well as provide an opportunity to celebrate our achievements.

The results of the family satisfaction survey are important for us to gain an understanding of the experiences families have when dealing with Mosaic and to provide us with an opportunity to make positive changes to our policies, communication, processes and service culture. The survey results will be collated and reviewed by the Customer Management team with each Service Manager early in the New Year and we will share any changes that are made as a result of the survey responses so that families can see the value in their feedback.

Our preferred method is online, however, if families have trouble accessing the web link or would prefer a hard copy, printed versions are available from the Mosaic office.

The survey will close on Friday 16th December  2016.

We hope that all Mosaic families take the time to participate in the survey as we value their opinion and can not improve without their feedback.


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Looking for Mosaic Community Care Inc. from Western Australia? Click here. Mosaic Support Services Tasmania is a separate organisation and is not affiliated or associated with Mosaic Community Care Inc. in Western Australia.