Mosaic Support Services - A Registered Provider of NDIS Services

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We are a registered provider of services under the NDIS which means that we can support you to develop an individually tailored program to help you achieve the goals you have established in your plan.

The NDIS is an insurance scheme, jointly funded by the Australian and State Governments, designed to ensure that you have the support you need to live your best life.  

The NDIS helps us to ensure you are at the centre of your decision-making. It means that you have more choice and control over how, when and where supports are provided. You can now design a plan that will help you reach your potential while also providing greater certainty that you will receive the support you need.

If you would like to learn more about how the NDIS can help you, click here.

If you are eligible for an NDIS plan and would like to discuss your service needs or if you are unsure and need some advice give us a call on 03 6244 9444 and ask to speak to a member of our friendly Intake Team. We’re here to help.

We also have a Frequently Asked Questions page, which may help answer some of your questions.

NDIS Code of Conduct

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All employees of Mosaic Support Services are actively and consciously working to ensure we adhere to the NDIS Code of Conduct, which has been created by the NDIS Quality and Safeguards Commission. The Code of Conduct means that all providers of disability support services must act with integrity, honesty and transparency and most importantly, treat you with the respect you deserve. We want to be the best organisation we can be, for you, our clients.

Click here to read our Privacy Policy.

If you would like to find out more about the NDIS Quality and Safeguards Commission, there is a fact sheet available to you by clicking on this link.

We also have a Client Rights Policy and a Compliments and Complaints Policy. These policies are designed to ensure we support our clients’ in the best way possible.

If you believe Mosaic Support Services or anyone employed by us has not behaved in a way that aligns with the NDIS Code of Conduct, then we want to hear from you. Please contact us by clicking here, by emailing [email protected], or by giving us a call on 03 6244 9444 during business hours.

If you are not satisfied with the action Mosaic Support Services has taken to find a solution for you, you can contact the NDIS Quality and Safeguards Commission by clicking here.